Centennial Auto Repair
Honesty Isn’t Just the Best Policy … It Is Our Only Policy
Our Mission: We Want to Earn Your Trust, Not Just Your Business
Centennial Auto Repair is not your run of the mill auto repair shop. Our technicians are all ASE certified and we have specialists for Toyota, Ford and Chrysler products. With 15 years experience, we are able to give reliable and fast service, and most repairs are complete within one business day. Dana Butler, the owner of Centennial Auto Repair, is an automotive engineer and a master of technology and science graduate from Purdue University. He spent 10 years in Detroit, working for Ford Motor Company and Cummins Diesel Inc. on the “Vehicles Concern Diagnosis and Resolution Team” and the “Engine Design, Testing, and Calibration Team” as well. He is also a classic car fanatic and has restored many classic cars as a hobby. He is what you might call a highly skilled “CAR GUY!”
But we also appreciate that you work hard for your money: an honest day’s pay for an honest day’s work. We never pad our bills with unnecessary repairs!! Our prices usually beat our competitors by at least a third less. We often are close to half of what you will pay at other shops. We feel that honesty is the only policy. We try to be 100 percent honest in all of our dealings with everyone, so this naturally is a huge part of our business philosophy.
We give straight talk and explain clearly the repairs we are suggesting and why. We feel that automotive repair should be a straightforward, simple exchange of information so that you can make a wise and informed decision. Your doctor doesn’t try to sell you on a blood transfusion. We won’t try to sell you unneeded repairs for your car. Every vehicle that comes to our shop receives an inspection of “known wear parts” that are able to be seen. We give you a comprehensive list of any suggestions we might have to keep your vehicle running at top performance and a suggested timeline for when concerns might go from a “Good Idea” service to “This Might Leave You Stranded” service. This gives you time to weigh your options and possibly budget for more costly services. We also will print out a “Manufacturer Technician’s Regular Service Schedule” for your vehicle at your request. We always check this schedule for you and alert you to any services the manufacturer may suggest at the mileage interval your car is at.
We want to earn your trust, not just your business.
Towing: If your vehicle needs to be towed, call us first for a towing quote. We regularly shop the local towing companies to ensure that our customers don’t get ripped off before we even see them. Because we do volume business with towing companies, we are usually able to get the best price for your towing. This helps keep the overall bill lower for you.
No Surprises on the Bill: We get customer approval first. If we find extra concerns with your vehicle during a repair, we will not make any extra repairs or do any extra services that might increase your bill by more than $10 without your prior approval.
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